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ISO 9001:2015 - QUALITY MANAGEMENT SYSTEM (QMS)
ISO 9001:2015 - QUALITY MANAGEMENT SYSTEM (QMS):
ISO 9001 is a globally recognized standard for quality management. It helps organizations of all sizes and sectors to improve their performance, demonstrate their commitment to quality and meet customer expectations. Its requirements define how to establish, maintain, implement, and continually improve a quality management system (QMS).
- The introduction of new terminology
- Restructuring some of the information
- Quality principles being listed for consideration when implementing the standard
- Improved applicability for services
- Increased leadership requirements
Importance of ISO 9001:
- Customer confidence
- Effective complaint resolution
- Process improvement
- Ongoing optimization
Benefits of ISO 9001:
- Increased customer trust and satisfaction
- Sound quality control processes
- Cost savings and productivity gains
- Culture of continuous improvements
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