ISO 29993:2018 – Learning Services Outside Formal Education

Improve Learning Service Quality with ISO 29993:2018

ISO 29993:2018 is an international standard that specifies requirements for learning services provided outside formal education. It offers a framework for learning service providers to deliver effective, transparent, and quality-focused learning experiences that meet the needs of learners and sponsors.

The standard applies to learning services offered by private organizations and individuals outside recognized formal education systems, including professional training, corporate learning, and other non-formal educational programs.

Implementing ISO 29993 helps learning service providers establish clear learning objectives, communicate service information effectively, and evaluate learning outcomes. It also supports learners and sponsors in making informed decisions when selecting training and learning services.

Why Is ISO 29993:2018 Important?

In today's rapidly changing business environment, individuals and organizations need to continuously develop their knowledge and skills. High-quality learning services help organizations improve workforce capabilities, support professional development, and respond to evolving industry requirements.

ISO 29993 provides a common framework for improving the quality and consistency of non-formal learning services.

Key benefits include:

• Improved quality and consistency of learning services.

• Clear communication of course objectives and learning outcomes.

• Better understanding of learners' and sponsors' needs.

• Improved planning and delivery of training programs.

• Effective evaluation of learning outcomes and learner feedback.

• Greater transparency in learning service information.

• Increased confidence among learners, sponsors, and business partners.

• Support for continual improvement of training services.

How Dynamic Safety Can Help You

Dynamic Safety supports organizations in understanding and implementing ISO 29993:2018 requirements for learning services outside formal education.

Our team can help your organization review existing learning processes, identify gaps, and develop practical approaches to improving training quality and service delivery.

Our support may include:

• Gap Assessment: Review existing learning services against applicable ISO 29993 requirements.

• Documentation Support: Assist in developing relevant procedures, policies, and learning service records.

• Learning Process Improvement: Help establish clear learning objectives, delivery methods, and evaluation processes.

• Performance Evaluation: Support the review of learner feedback and learning outcomes.

• Audit Preparation: Help your organization prepare for an assessment by the relevant independent certification or conformity assessment body, where applicable.

• Continual Improvement: Identify opportunities to strengthen learning services and improve learner satisfaction.

Strengthen Your Learning Services with ISO 29993:2018

Whether you provide corporate training, professional development, or other non-formal learning programs, ISO 29993 can help you establish a structured approach to service quality and learner satisfaction.

Contact Dynamic Safety to discuss how ISO 29993:2018 can support your organization's learning service objectives.